Thursday, July 31, 2014

FarmVille - Where's my Hill Castle

Howdy Farmers!

Many have asked us where the Hill Castle can be found. It's actually a building in Fairytale Fields situated at the far right of the game screen. Players can choose between moving the game's view to the left, fully zoom out, or use the Search function on  top the the Storage icon to find it.


While we appreciate your reports about this situation, there is no need to contact Support at this time. Please click here, choose the category which corresponds to the issue you are experiencing, and fill up the form.

Looking for more information about Farming? Visit our official FarmVille Blog and Feature Guides & How To's pages!


FarmVille Player Support

Did you lose Farm Cash when you bought a Market Stall with Coins?

Howdy farmers!

We observed that purchasing a Market Stall with coins initially appears as if the game deducted Farm Cash. Don't worry as your Farm Cash should still be intact. Please refresh your game to restore your balance to its correct amount.


While we appreciate your reports about this situation, there is no need to contact Support at this time. Please click here, choose the category which corresponds to the issue you are experiencing, and fill up the form.

Looking for more information about Farming? Visit our official FarmVille Blog and Feature Guides & How To's pages!


FarmVille Player Support

Wednesday, July 30, 2014

FarmVille 2 - Come On Down To Camp Apaloosa!

Camp Apaloosa Home
Walter and the Camp Apaloosa Sprout campers need your help! They're short on some pretty critical supplies and have come to the most resourceful farmer they know: YOU!
Build a Camp Apaloosa Tent to craft items for the Sprout campers and get excited, because they intend to reward you handsomly for your efforts. These campers might be a little disorganized, but their troupe's got deep pockets and as a result the Camp Apaloosa quests pay off in big ways.
Camp Apaloosa Merit Badges
You'll need Merit Badges to collect rewards from the Sprout campers. You'll trade your Badges in for Water during the first week of the quests' availibility. After that, the prizes only get better! Most of your badges will come from crafting items in the Camp Apaloosa Tent, but even your Farmhands want to help out, so when you use a Farmhand they'll have a chance to drop a Merit Badge! 
Camp Apaloosa Tent Crafts
Once you've started to collect enough Merit Badges, you'll receive all kinds of fantastic rewards. Free Water is only the beginning.
Redeem Water
We hope you enjoy your stay in Camp Apaloosa! Thank you for playing, Farmers!

Tuesday, July 29, 2014

FarmVille - Regular Crops vs. Club Crops?

Howdy farmers!

We noticed a lot of players are not getting any progress in their quests when planting Club Crops. We're sorry for the confusion and please know that our team is now working on this matter to better improve our farmers' game experience. Here are a few information you may want to check out for reference.

What are Club Crops?
Back in 2012, FarmVille had feature called Club where in players create and/or join a club and compete in a plant-and-harvest competition with other clubs. Club Crops are crops that club members need to plant and harvest in order to win per round. If a club wins a round, club members will earn permanent license for the specific Club Crops. For more information on the Club feature, you may click here.

Club Crops were recently added in the Market so that players who were not able to participate in the Club feature can access and benefit from it. Planting Club Crops will yield the same bushel as their regular crop counterparts and it takes less coins and less time to harvest. Hence, easier to master and will give more bushels in less time. It can be identified by having a handshake badge as shown below.




But please remember while Club Crops gives additional benefits for the eager farmer, please take note that it does not count when planted and harvested for quest requirements.

To ensure that the correct crop requirements will count for your quests, click on the "Plant Crop" button from the quest dialogue box as shown below.




Looking for more information about Farming? Visit our official FarmVille Blog and Feature Guides & How To's pages!

FarmVille Player Support

Gift Box capacity indicator - check the official guide!

Description: Gift Box capacity indicator is a new feature which will make it easier for players to delete items and to be aware of their current Gift Box capacity.


Here's how it works:


Once a player reached the 500 unique item limit, an exclamation mark will appear on their Gift Box icon.




The number indicated on top of the icon is the number of unique items that the player have inside the Gift Box.




Once the player clicks on it, it will give them an option to select the items they wish to sell.




Then they need to select an item by clicking on the tick box to activate the "Sell Selected" button.




After clicking on the Sell Selected button, a box will appear for players to select the amount per item pre-selected for selling which will indicate the corresponding Coins that they will receive after selling. Click on "Sell Now!" to push thru with the process.




Happy Farming! 

FarmVille - Garden Orchid Buildable

Garden Orchid Buildable Pop-Up



Garden Orchid Buildable Confirmation Pop-Up after placing it on your Farm




Garden Orchid Buildable when placed on Farm




Garden Orchid Buildable 1st Upgrade




Garden Orchid Buildable 2nd Upgrade




Garden Orchid
 Buildable 3rd Upgrade




Garden Orchid Buildable 4th Upgrade




Garden Orchid Buildable 5th Upgrade





Garden Orchid Buildable Final Look

How to Disable Pepper Flash Player in Google Chrome

Howdy Farmers!

In this article, we'll be giving you some tips on how to improve the game, making it run faster by adjusting some components on your Google Chrome Browser.
By going through the steps below, your browser will only use one Flash Player component and this will enhance your browser's speed when playing flash-based games like Farmville 2 . Please see steps below on how to Disable Pepper Flash Player.
*This will not affect any of your basic browsing experience on Google Chrome.

1. On Google Chrome's Address Bar, type in chrome://plugins

2. Click on Details at the upper right hand of the page

3. Look for PPAPI and click on Disable just underneath it as shown below

4. Verify your work by comparing it with the image below

5. Lastly, refresh the page, re-launch Google Chrome and play Hidden Shadows.


Happy Farming!

Farmville 2 Support Team